If the No. 1 priority for retailers during the height of the pandemic in 2020 was to stay open, since 2021 it has been how many shops to keep open and where.

According to NIQ, 44% of South African consumers feel they are in a worse financial position this year compared to a year ago.

Amazon has launched Amazon.co.za, today, 7 May, giving South Africans a new online shopping experience with a selection of local and international brands across 20 different product categories.

South African retailers have arrived at an e-commerce crossroads

South Africans continue to embrace online shopping, particularly in the fashion and apparel category, where local fashion e-tailers and international fashion ecommerce giants are capturing an increasing amount of consumer spend.

There’s money to be made in resale for companies that know how to do it right. Wharton’s Thomas Robertson offers guidance and explains why the resale market is red hot.

While retail sales in South Africa stagnate and even decline, online shopping has proved to be the light at the end of the tunnel for the sector.

According to a new report from Accenture, 95% of South African leaders (vs 83% globally) think that ecommerce is growing faster than they can adapt, and are finding it costly to be where customers are.

According to NIQ’s full-year numbers for 2023, modern trade within South Africa’s fast-moving consumer goods (FMCG) sector is worth around R452 billion a year and is growing at around 8.8% a year.

The online store that took South Africa by storm has raised numerous questions in consumers’ minds.