The debate whether online commerce will replace physical stores is increasingly outdated.

More than half (53%) of European shoppers aged 18 to 75 use their mobile phones in store, reinforcing that in-store retail is now digital by default.

Kerry Janse van Rensburg has been appointed Pick n Pay’s new Head of Digital Operations, driving the retailer’s next phase of digital transformation.

From Formula 1 fantasy and creative play to collectible cuteness, here’s what South Africans will be buying this Christmas.

NielsenIQ (NIQ) South Africa has released its State of the Retail Nation analysis for the first half of 2025, showing healthy increases in retail sales value and volume.

There is no doubt that we are in the midst of a retail media gold rush.

"We’ve always believed that South Africa deserves world-class retail experiences," says Anthony Thunstrum, TFG’s Group CEO.

Retail continues to undergo a digital revolution that is redefining industry standards and reshaping how businesses compete and thrive.

Personalisation and humanisation have emerged as the two fundamental pillars that underpin a successful customer experience (CX) strategy.

In this video, Deon Morgan, VP Business Development at Diplomat SA, unpacks how to leverage data and insights for targeted growth of brands across retail channels.