Laurian Venter, Director at OneDayOnly, looks at maximising profitability and streamlining the ecommerce journey in the race for the online wallet.

Key trends that will shape the ecommerce industry in 2024 are all centred around customer experience and the use of Retail AI to drive better customer engagement with hyper personalisation.

Time-limited sales are a marketing staple in retail stores, but those same scarcity tactics don’t work online to move products and increase profits.

South African online beauty store Beauty on Tapp has opened its first brick-and-mortar store, located at Mall of Africa in Gauteng.

Wharton’s Barbara Kahn analyses the downfall of Bed Bath & Beyond, which went from dominating the housewares market to filing for bankruptcy.

EGG, an omnichannel retail platform that re-imagines the traditional retail landscape has revitalised the nature of departmental stores catering to various shopper needs.

Claude Hanan and Luke Jedeikin are behind two of the biggest ecommerce retail sites in South Africa: Bash and Superbalist.

In fashion, competition is fierce and building a seamless omnichannel strategy is a must.

Online shopping is booming in South Africa if the surge in delivery bikes on the road is anything to go by.

Going into 2024, TFG are primarily focussed on AI and omnichannel.