Would you trust ChatGPT - or the latest evolution in language software, GPT-4 - to pick out your new fridge? I did.

Registration is now open for South African sellers to jump on board the Amazon saleswagon as it prepares to take on Takealot.

Given the diversity of the market - with varying levels of digital maturity, lifestyle and income - it’s important to understand the evolving needs and key purchase drivers of diverse consumer segments as one size doesn’t fit all.

The year 2023 was meant to be the year for recalibration. The pandemic is over, the travel industry is stabilising and clothing retailers are finally luring their customers from their Covid cocoons.

Retail does not often talk about the true impact of climate change on its bottom line, its business model and its value chain. It should.

RPA and AI are transforming the way businesses operate and can really boost productivity and efficiency.

Generative artificial intelligence (AI) is one of the most exciting technologies in decades, with an exponential adoption curve, making it critical for business leaders to prepare for the way it will show up across the enterprise.

Is the cost of VR experiences holding back retail use of the technology?

There’s no doubt that the COVID-19 pandemic and subsequent lockdowns gave ecommerce a critical growth spurt.

Retailers must wake up to the implications - and opportunities - of profoundly disruptive technology shifts, or face possible demise.