We are in a new world of personalised marketing, driven by consumer data, algorithms and digital platforms where mastering marketing technology (martech) tools is key to success.

What if the unraveling of the Kraft-Heinz merger is actually a signal of a much more profound shift?

In a digital environment, sentiment has become currency. How customers, investors, and the public feel about your content directly affects performance metrics, from revenues to reputation to stock price.

In today’s rapidly evolving business landscape, sustainable competitive advantage is largely a myth.

Several key trends have emerged in recent years, and they will likely continue to define the ecommerce landscape in South Africa for 2025 and beyond.

The ecommerce landscape has had to quickly embrace advanced technologies to adapt to changing consumer expectations.

With ecommerce sales in South Africa projected to grow by double digits in 2025, businesses are racing to adapt to an ever-changing landscape.

Over the year to come, we can expect the rise of retail media networks (RMNs) to rapidly reshape how brands in South Africa sell and market to the consumer.

The infusion of Artificial Intelligence (AI) into ecommerce is revolutionising the industry, creating smarter strategies that enhance consumer experiences and streamline operations.

Retail continues to undergo a digital revolution that is redefining industry standards and reshaping how businesses compete and thrive.