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As the pandemic bites deep, food delivery apps have to up their game.
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The Act compels electronic communications service providers and financial institutions to act when they become aware that their computer systems have been involved in a cybersecurity breach.
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It is now a year into the Covid-19 pandemic and South African consumers are adapting their shopping behaviour with patterns starting to emerge.
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Many estimates pointed to a Covid-19-driven etail boom, but the true extent is revealed in Naspers interim financial results for the first six months of lockdown, writes Arthur Goldstuck.
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Now for the good news. There's a huge opportunity for growth in online retail, but the path to profits is through dramatically improving customer experience.
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Innovation mindsets must reimagine customer experiences and retail operations for a new world order.
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Few industries are being disrupted as rapidly as retail. Those left standing will be the ones that can embrace change and keep innovating.
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