KFC South Africa has launched Chat Commerce - a chat-ordering channel that allows customers to place and pay for an order through WhatsApp. The platform is 100% automated and leverages natural language processing.

A new South African online marketplace, called Reka, is set for launch in September, marketing itself as Africa's first augmented reality ecommerce platform for fashion and furniture brands.

Shoprite Group recently announced it has launched a pilot store in Cape Town that has no cashiers and no checkout counters. The store is entirely powered by cameras and artificial intelligence software.

Curbside pickup, 60-minute grocery delivery and rapid returns.

As the pandemic bites deep, food delivery apps have to up their game.

Wolworths says its online food sales grew by 117.9% in the 52 weeks ended 27 June.

The implementation of lockdown restrictions in 2020 forced consumers to change their shopping habits. SoundInsights polled East Coast Radio and Jacaranda FM's audiences to gauge consumer behaviour.

Over the past year and a half, the Covid-19 pandemic has radically transformed the world and thus, the need for environmental scanning and an understanding of the drivers of societal change is more important than ever

The Act compels electronic communications service providers and financial institutions to act when they become aware that their computer systems have been involved in a cybersecurity breach.

Dis-Chem Pharmacies has launched a same-day on-demand delivery service, offering customers delivery within 60 minutes across a range of 7,000 items spanning health, nutrition, beauty and electrical products.