AI pricing tools are widely feared to fuel price fixing, but new Wharton research shows they can cut costs and lower prices in many cases.

According to Euromonitor International, AI-influenced ecommerce is forecast to exceed US$700bn by 2029, underscoring the role of intelligent loyalty systems in retail.

South Africa’s online retail market is on track to exceed R150 billion and account for 12% of total retail turnover by 2027.

One in four retail technology providers believe artificial intelligence (AI) is overhyped or actively adding to confusion, according to new research from retail and hospitality technology PR agency ASPR.

Warc has published its 2026 Global Consumer Trends report, which exams the key issues that will influence consumer purchase decisions across brands and categories over the next year.

The debate whether online commerce will replace physical stores is increasingly outdated.

Insatiable consumption, binge buying, and the barrage of disposable fashion available at our fingertips through the one-click, add-to-cart culture has resulted in piles of obsolete, discarded clothes.

Localisation must be embraced as a national commitment to rebuild productive capacity, deepen value chains and ensure that economic growth translates into real opportunities for South Africans.

South Africa’s macroeconomic indicators are showing measured improvement, and yet, retail growth remains structurally constrained.

According to Online Retail in South Africa 2025, online retail is not simply growing faster; it is fundamentally reshaping the composition of South Africa’s retail economy.