Experts now predict that in the current economic climate inflation could rise to around four per cent by the end of the year.

Pricing agility without margin leakage: why pricing and rebates must move together

Black Friday and Cyber Monday have evolved into one of the most concentrated trading windows in the retail calendar.

Ecommerce growth is often treated as a traffic problem. More ads, more impressions, more clicks. Yet the real opportunity sits further down the funnel.

New data shows that customers trust AI referrals more than Google search results when shopping online, converting at almost three times the rate.

Many loyalty programmes underperform. Customers sign up but don’t engage. Points accumulate slowly and feel insignificant. Rewards are either too small to matter or too difficult to redeem.

Commerce has moved into conversation, which means the checkout is not where the transaction ends anymore. In many cases, it is not even where it begins.

The infrastructure works. Now the battleground has shifted and the pressure point is checkout. Retailers are no longer fighting to get customers online. They are fighting to convert them once they arrive.

How to design an inventory management system that maximises profit.

Anthony Bingham, strategy director, Visualsoft, looks at what January exposes about the omnichannel experience for retailers.