For the past year, the conversation around AI and ecommerce has centred on discovery: whether ChatGPT recommends your product when a customer asks for one.

Research shows the customer left because the process of buying became more demanding than the purchase was worth.

South African consumers are becoming more deliberate about where and how they spend, while AI is giving them new tools to compare products, prices and brands before they make a purchase.

Ecommerce is reaching new customer groups across different ages, income levels and locations, expanding the market beyond its traditional base.

Pricing can be a source of competitive advantage, as long as you understand the essentials and manage the data and technology well (and don’t let the data and technology manage you).

With feedback from more than 3,000 South Africans, Stitch’s 2026 Consumer Payments Report provides a comprehensive picture of how South African consumers’ purchasing and payment habits are changing.

Experts now predict that in the current economic climate inflation could rise to around four per cent by the end of the year.

Pricing agility without margin leakage: why pricing and rebates must move together

Black Friday and Cyber Monday have evolved into one of the most concentrated trading windows in the retail calendar.

Ecommerce growth is often treated as a traffic problem. More ads, more impressions, more clicks. Yet the real opportunity sits further down the funnel.