DPD Laser’s newest innovation is their mobile Customer App! For your convenience, you can now book a collection, pay online, send or track a parcel, and query by engaging with their friendly bot, Milo.

In this article, we explore how to improve delivery times, manage customer expectations and reduce returns, and thus ultimately increase your customer satisfaction across the board.

South Africa’s online grocery market has been stuttering for years. All it took was a global pandemic to kick things into action.

Bolt Food SA, the food delivery arm of ride-hailing firm Bolt, plans to expand into Johannesburg, as it looks to take on main competitors Uber Eats and Mr D Food.

The South African Post Office (SAPO) has signed an agreement with Mail Americas that is set to give online traders better access to all of Southern Africa, including rural areas.

One of the keys to any successful ecommerce website or online store is having effective and well-organised logistics

Domino's in the U.S. is trialing a new delivery service using self-driving robot cars to deliver food to customers

Have you ever thought about what happens after you’ve handed your parcel over to the courier?

Modern courier businesses rely on technological innovation and people power to stay ahead of the pack.

On The Dot Contract Logistics operates a fully fledged, state-of-the-art dark store facility in Johannesburg housing more than 2 million stock units for several leading retailers and online brands in South Africa.