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South Africa is about to undergo a fundamental two-wheeler mobility transition.
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Location data is leading to dozens of massive store closures and groups of people running the risk of being excluded from ecommerce.
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South Africa’s ecommerce market is on track to surpass R100bn by 2026, edging closer to 10% of total retail sales.
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Africa is experiencing a surge in intra-continental ecommerce, spurred by mobile-first consumers, fintech innovations, and the African Continental Free Trade Area (AfCFTA).
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Driven by the relentless growth of ecommerce and the prospect of the endless aisle, companies are investing heavily in omnichannel fulfillment, advanced stock management systems, and warehouse automation.
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Return fraud is one of the fastest-growing challenges facing ecommerce retailers today. From wardrobing and item switching to false item not received claims, abuse of return and refund policies quietly eats into margins.
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The first 100 days of a chief procurement officer’s tenure should be about proof, not reinvention.
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Data breaches are destructive, but a cyberattack on your supply chain creates a different and often more dangerous form of disruption. How can businesses reduce the risk?
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Customer returns don’t have to be the Achillies’ heel of retail balance sheets and supply chains.
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For online shoppers, the ease of returning a product is just as important as the purchase itself.
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