Shoppers are embracing new payment options, like interest-free buy now pay later (BNPL).

You need to know the difference between debit and credit, to deeply understand the difference between income-statement and balance-sheet items, and to understand all the levers of cash flow.

The pandemic and its associated lockdowns have highlighted the take-up of mobile banking services and other digital platforms, and sped up the adoption of digital banking technology and services by a couple of years.

It has been a year of reckoning: a year that lit a fire beneath online payments in South Africa, transforming ecommerce while creating immense economic pressure.

The seismic shift caused by the COVID-19 pandemic has created a host of uncharted challenges as well as magnified obstacles in the payments industry.