Despite consumers facing a tough economic climate in 2023, they still took advantage of online Black Friday sales to purchase essential items and gifts ahead of the festive season.

It doesn’t matter whether a company is a small to medium-sized enterprise or a large corporation, or where it’s based, we are all now operating in a global economy.

3D Secure for online payments continues to gather momentum globally. However, for some industries, real-time authentication requirements can be a significant drawback.

Mobile wallets are digital platforms that enable users to store their payment information securely on their smartphones.

The African payments industry, by furnishing diverse, robust and user-friendly platforms, is catalysing entrepreneurship and financial independence, while also enhancing income for entrepreneurs.

In an increasingly competitive ecommerce market, the efforts to attract and keep customers are plentiful.

From rising crime to poor service delivery, township-based businesses have much to contend with.

The Ecommerce Forum South Africa (EFSA) is planning to develop an online dispute resolution platform, as the rapid increase in consumer complaints sees the ecommerce sector become the most complained about industry in SA.

Cart abandonment is on the rise and must be urgently addressed by merchants if they are to ensure a seamless customer experience, and to avert lost sales.

A new study from Juniper Research predicts that the number of consumer instant payments will exceed 235 billion in 2027, up from 74 billion in 2023.