With the growth of ecommerce, which platforms are leading the race?

Increasingly, traditional retailers (and other businesses like banks and telcos) are expanding their value offering in the market by adopting a third-party marketplace model.

Online marketplaces have revolutionised ecommerce globally, with industry leaders like Amazon, eBay and Alibaba setting the bar high for logistics and inventory management.

For artisans and small business owners, selling online isn’t just an option - it’s a necessity to unlock new revenue streams and expand their reach.

Absa has noted a significant increase in the total value of ecommerce transactions over the past year.

As ecommerce surges globally, online marketplaces are finding exciting and innovative ways to approach the decentralised nature of the trading space.

In this video, Dino Bernicchi unpacks AI, Computer Vision and the future of CX.

Since Amazon.co.za officially went live in South Africa earlier this year, the question everyone has is, "Can homegrown ecommerce businesses compete against global juggernauts?"

If we peel back the layers, much of what is marketed as "AI" today is little more than advanced automation.

But a new report finds that almost two-thirds of customers would prefer brands that are sold both ways.