If an organisation is going to survive or thrive in a new status quo, the structure of the organisation needs to change.

Sometimes it’s impossible to remain emotionless.

From Zando to seven years spent building Cape Coffee Beans, this is Phaedon Gourtsoyannis's top advice for ecommerce entrepreneurs.

If you want to grow a great business, don’t focus on scale - treat every customer as if they were your only customer.

Business should be based on sustainable and authentic principles. These principles will ensure you continue to grow, regardless of what life throws at you.

You need to know the difference between debit and credit, to deeply understand the difference between income-statement and balance-sheet items, and to understand all the levers of cash flow.

With winter just around the corner, many businesses will be going into the low season. This means fewer customers, therefore, less revenue.

Successful leaders are successful communicators.

The moment you are in a sales context, your clients or potential clients will almost always be forcing you to compare your product or service on an apples-for-apples basis.

Cherise Kramer bought Kapas Baby in the middle of South Africa’s hard lockdown. It hasn’t always been an easy ride, but her move into the online space and business ownership has been the best decision she’s ever made.