According to the latest findings of the 2025 Online Retail in South Africa report, the sector is set to surpass R130bn this year. This represents nearly 10% of total retail. South Africa’s online retail landscape is no longer an “emerging” market; it is a mature powerhouse.
Despite this growth, many retailers are still leaving money on the table. Our research shows that 39% of consumers now cite digital wallets as their preferred and fastest payment option. However, adoption among retailers has lagged behind consumer demand.
At Peach Payments, we’ve seen that merchants who implement Apple Pay experience a 20% higher conversion rate. The reason is simple: biometric security (FaceID/TouchID) removes the moment of hesitation at checkout. By eliminating the need to manually enter card details, we turn browsers into buyers in seconds.
The rise of enterprise omnichannel
The future of retail is not just online, it is omnichannel. We have launched enterprise-grade Point-of-Sale (POS) devices that finally bridge the gap between the web store and the physical storefront. For the first time, a retailer can see a single, unified view of their transactions, inventory, and settlements in a single dashboard, irrespective of whether consumers have bought online or offline. Even loyalty rewards are as simple as tapping your card without the need for separate QR codes, apps or hardware.
Case study: The Digicape standard
Look at Digicape, South Africa’s leading independent Apple reseller. By partnering with Peach Payments, they consolidated their entire payment ecosystem, which previously involved ten different providers, into a single integration. The result? They were able to scale their operations to handle 5x year-on-year growth during the high-pressure Black Friday period. With Peach Payments, they achieved a “single source of truth” for their financial data, proving that when you solve the complexity of the backend, the frontend takes care of itself.
Look at Digicape, South Africa’s leading independent Apple reseller. By partnering with Peach Payments, they consolidated their entire payment ecosystem, which previously involved ten different providers, into a single integration. The result? They were able to scale their operations to handle 5x year-on-year growth during the high-pressure Black Friday period. With Peach Payments, they achieved a “single source of truth” for their financial data, proving that when you solve the complexity of the backend, the frontend takes care of itself.